We will refund a payment if it's clear that
either we made a mistake or you did not download our software from this website.
The option for a refund mentioned above shall be deemed null and void in case your actions are in conflict with our ToS.
Missing to meet the system requirements and system exceptions mentioned on the product description page is also not a valid reason for refund.
Windows 10 & 11 Home Edition are not eligible for refunds.
The following payment methods are generally not refundable:
- Crypto (Bitcoin, Litecoin, USDC, ETH, ...)
- Buying from Reseller
If you want to get a refund please contact us directly by opening a support ticket