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Terms and rules

If you have purchased a product and you have the Home Edition of Windows 10 or Windows 11 - this is not a reason to refund it (please consider this before purchasing our software)

Please do not be lazy and read in addition this section to familiarize yourself with our rules of purchase, failure to comply with the rules of purchase does not exempt you from the responsibility to remember this, good shopping for you https://fireshark.cc/help/refund-policy/


The providers ("we", "us", "our") of the service provided by this web site ("Service") are not responsible for any user-generated content and accounts. Content submitted express the views of their author only.

You agree to not use the Service to submit or link to any Content which is defamatory, abusive, hateful, threatening, spam or spam-like, likely to offend, contains adult or objectionable content, contains personal information of others, risks copyright infringement, encourages unlawful activity, or otherwise violates any laws.

All content you submit, upload, or otherwise make available to the Service ("Content") may be reviewed by staff members. All Content you submit or upload may be sent to third-party verification services (including, but not limited to, spam prevention services). Do not submit any Content that you consider to be private or confidential.

When purchasing a product on FireShark.cc you agree to renounce any cancellation right as soon as your product is automatically activated.

You will receive bought software in form of a digital software download. Unless specified otherwise our software requires Windows 10 Pro (or Enterprise) x64 or later. Also it requires constant internet connection and will only work as long as your subscription is valid. You need to run our software on a physical machine.

As an official FireShark (known as FS) Promoter, any videos featured on the internet are the copyright of FireShark and not the respected uploader or recorder - videos must not be removed without approval from an FireShark staff member, removal without approval may result in a reupload of your content.

You are not allowed to share your account and/or the software obtained from this website.

You are not allowed to create accounts on the behalf of other users, that includes but is not limited to the purpose of reselling to the users.

You are not allowed to have more than one account on this website, unless you buy subscription for further devices.

You are not allowed to intercept, reverse, manipulate, decompile or crack our software in any way.

Accounts may be limited or terminated in event of malicious behaviour towards staff or other forum members.

The E-Mail address entered may only belong to you. Using Trash Mail Providers or shared E-Mail addresses is forbidden.

Posting legally questionable content (ex. stolen accounts) is forbidden unless approved by a higher staff member (Admin).

Selling any third-party products or services is forbidden unless approved by a higher staff member (Admin).

The term "Lifetime" always refers to the lifetime of the users Forum Account which can be terminated at any time by FireShark

Advertising other providers either by name, URL or media is not allowed.

We use Lex for payment, analytics, and other business services. Lex collects identifying information about the devices that connect to its services. Lex uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Lex and read its privacy policy at lexholdings.com/privacy.

Our Refund Policy can be found here: Refund Policy.

These terms may be changed at any time without notice.

If you do not agree with these terms, please do not register or use this Service. If you wish to close your account, please contact us.

The Issue tracking system / Support System is English only